Shipping Policy
1. General Information
Thank you for visiting and shopping at 9tisa.com. Following are the terms and conditions that constitute our Shipping Policy.
2. Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
3. Shipping Methods and Delivery Estimates
We offer various shipping options to meet your needs. Delivery times may vary based on the shipping method selected and the destination of your order. Estimated delivery times are provided at checkout and are as follows:
Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days
Overnight Shipping: 1-2 business days
Please note that delivery delays can occasionally occur.
4. Shipment to P.O. Boxes or APO/FPO Addresses
9tisa.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
5. Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
6. Customs, Duties, and Taxes
9tisa.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
7. Damages
9tisa.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
8. International Shipping Policy
We currently do not ship outside the U.S.
9. Changes to This Shipping Policy
We reserve the right to update or change our Shipping Policy at any time, and you should check this Shipping Policy periodically. If we make any material changes to this Shipping Policy, we will notify you by placing a prominent notice on our website.
Contact Us
If you have any questions about this Shipping Policy, please contact us.
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